Delete your One Message account
You can delete your account and its data at any time, in the app or by email.
In the app (fastest)
- Open One Message and sign in.
- Go to Profile.
- Scroll to the bottom and tap Delete my account.
- Confirm with Delete for good.
Your account and login are removed straight away, and you are signed out.
Without the app
Email onemessage.support@gmail.com with the subject "Delete my account", and include:
- the name on your account, and
- the mobile number you registered with.
We may ask you to confirm from that number. We delete the account within 30 days and reply to confirm.
What is deleted, and what is kept
- Deleted: your account, login and profile details (name, mobile number, gender, occupation, area, zone and address), your password and your push notification token. If you were also an admin, that admin access is removed.
- May be kept: records of past Sehri poll answers, donations (including payment screenshots) and feedback, for the organisers' records. You can ask for these to be deleted too in your email.
Read the full privacy policy.